Frequently Asked Questions
Q: What is the order minimum?
A: 2 dozen minimum for all custom orders. Every once in a while, I will accept less, so feel free to email me your inquiry.
Q: How far in advance must I place an order?
A: All orders must be placed at least two weeks in advance. It’s best to place your order as early as possible to be sure I can fulfill your order. Last minute orders are not always an option, but please email me to inquire.
Q: How do I receive my order?
A: Since I'm a home-based bakery, you must pick-up your order. Occasionally, I can do a local delivery for an additional cost.
Q: What methods of payment do you accept?
A: I accept cash, check, or PayPal.
Q: Where are you located?
A: I am in Redwood City, CA, but I do NOT have a store front bakery. Every order is baked fresh & decorated to order.
Q: Do you have gluten free options?
A: Unfortunately, I do not.
Q: What ingredients are in the cookie?
A: Each cookie includes: flour, butter, sugar, eggs, pure vanilla, baking powder, and salt. The royal icing includes: powdered sugar, meringue powder, and water. Although the cookie iself does not have nuts, it is prepared in a kitchen that is not free of any allergens, including gluten, soy, dairy, wheat, and nuts.
Q: How long do the cookies last?
A: If they're unsealed, it's best to eat within 1-2 days. If they're sealed, they'll last up to two weeks.
Q: Can I have multiple designs?
A: Of course! Please stay within the same color scheme. Prices are subject to increase if each cookie uses different colors.
Q: Have another question?
A: You can email me and I'll be in touch shortly.